A CUSTOMER’S ACCOUNT
A new front door
After a burglary, this customer wanted to feel comfortable at home again. See the original entrance and its replacement, and read the customer’s account.
THE CHANGE, SIDE BY SIDE
Before & after.
Before
After
The same project, photographed at different stages. Viewpoints and lighting vary.
THE STARTING POINT
What the customer wanted to change.
The customer wanted to feel comfortable at home again after a burglary.
THE PINK SWAN EXPERIENCE
What happened along the way.
For this customer, the conversation with Pink Swan about a replacement front door was also about the reassurance they had been missing.
I was asleep when my house was burgled. I didn’t hear a thing.
They stole my car, some jewellery and even my hearing aids. What use were those to them? To me, they were essential. For more than ten days, everyday life was harder because someone had taken them.
Afterwards, I fitted extra locks and a heavy timber bar. My son slept on the couch until the new door was fitted. I was grateful, but I wanted to feel comfortable in my own home again.
That’s what mattered when I spoke to Pink Swan. Not just a lovely new door — the reassurance I’d been missing.
Now, I feel more secure when I settle down at night. When I’m shopping or posting birthday cards, I feel more comfortable leaving the house.
THE RESULT
The customer’s reaction.
The customer describes feeling more secure when settling down at night and more comfortable leaving the house. The change that mattered most was feeling at ease at home again.
I feel at ease at home again.
Project details.
- Work shown: a replacement front door and glazed sidelights
- Photographs: the same entrance before and after installation
YOUR HOME. YOUR NEXT STEP.
Considering a change of your own?
Tell us what you would like to improve. We will help you explore the choices and agree the right next step for your home.
Discuss your front door