YOUR PINK SWAN EXPERIENCE
A beautiful change to your home.
A clear path from the start.
Every home improvement begins with something you would like to change. Explore the steps involved in your Pink Swan project, from the first conversation and choosing your products to installation and the support available afterwards.
Free home visit. Free written quotation.
CHAPTER 01 / 04
Your home and your ideas
Begin with a conversation.
Tell us what you would like to improve, your property postcode and how best to contact you. A rough idea of the products and your timing helps us prepare. We will get in touch to arrange a free home consultation at an agreed time. Making an enquiry does not commit you to an order.
Explore the choices.
Your representative helps you compare styles, colours, materials, glazing and practical details for your home. Browse our existing product information, colour choices and door brochures, then discuss what suits your opening and the way you use the space.
CHAPTER 02 / 04
The details that matter
Understand your quotation.
Your written quotation is free. Review the specification, complete price, installation scope, payment arrangements and terms with your representative. Ask about any product or project-specific costs before deciding. There is time to understand the detail and agree what is right for your home.
Survey, then final confirmation.
After your order is agreed, a surveyor checks final measurements, opening layouts and installation requirements. Any proposed change to the specification, price or work is explained and recorded for your approval. We review the survey and your final designs, colours and opening choices before releasing the order for manufacture.
CHAPTER 03 / 04
Bringing your choices home
Prepare for the fitting.
Once your products are ready, your representative helps arrange a suitable fitting date. Together, we discuss access, parking, the work areas and anything that needs moving. You will know who to contact if arrangements change, and we will agree the plan for your home.
Bring the details together.
Our installation team protects the work area and fits your agreed products. A visit from your representative during fitting is a standard part of the service, arranged with you. The fitting team carries out the installation; your representative stays involved without being continuously on site.
CHAPTER 04 / 04
Enjoying the finished result
A considered handover.
Cleaning up, removing installation waste and demonstrating your products are included. We talk you through opening, locking and everyday operation, then review the completed work with you. Raise anything that needs attention and keep the care information and order paperwork for reference.
Know who to contact.
Keep your order reference, care guidance and warranty documents together. Contact Pink Swan for advice on using or caring for your products, or to report something that needs checking. The applicable 15-year warranty cover, conditions and care requirements are set out in your quotation and warranty documents.
A CUSTOMER’S EXPERIENCE
“No high-pressure sales pitches—just honest advice, precise measurements, and top-quality window fitting.”
PERSONAL, FROM THE START
People who know your project.
From exploring your options to the fitting day, meet the people whose responsibilities bring the journey together.
The people behind Pink SwanYOUR NEXT STEP
Let’s explore what’s possible for your home.
A free home visit and a free written quotation. Start with your ideas; we will help you understand the choices.